Industry: Healthcare

Type of project: HubSpot Sales & Marketing onboarding, Sage100 integration

Size of the organisation: 6-10

Head quarters: Kontich, Belgium

Website: www.tendim.be

ELixir x tendim

What were the issues faced by the customer, starting the project? 

• Customer data was spread over different systems, making it difficult to quickly find back important information
•  Generation and nurturing of high-quality leads had to be improved
•  Hard to measure results due to lack of data

How did we solve it?

• Provide Tendim with great marketing software to manage different channels from one system
• Provide the sales reps with a great CRM tool, also accessible from their mobile phone as they’re often on the road
• Centralizing data from various sources into HubSpot:
  • Interactions of the sales reps with their leads and customers
  • Engagement of leads with online marketing initiatives and website
  • Customers and orders from Tendim’s existing webshop
  • Customers, quotes and orders from Tendim’s existing ERP (Sage100)
    
    

What was the result?

• More information and faster access for the sales team, making it easier to identify and reach out to qualitative leads and customers
• Tendim to quickly see how they’re doing and what needs to be improved, by having their results visualized in a central dashboard
  

what tendim says about us:

More like this

Download the customer case of Remotec and their integration with Sage 100