In the dynamic realm of business, effective account management plays a pivotal role in nurturing...
[Short story] Elixir x Tendim
Tendim in short :
Type of project: HubSpot Sales & Marketing onboarding, Sage100 integration
Size of the organisation: 6-10
Head quarters: Kontich, Belgium
ELixir x tendim
What were the issues faced by the customer, starting the project?
- Customer data was spread over different systems, making it difficult to quickly find back important information
- Generation and nurturing of high-quality leads had to be improved
- Hard to measure results due to lack of data
How did we solve it?
- Provide Tendim with great marketing software to manage different channels from one system
- Provide the sales reps with a great CRM tool, also accessible from their mobile phone as they’re often on the road
- Centralizing data from various sources into HubSpot:
- Interactions of the sales reps with their leads and customers
- Engagement of leads with online marketing initiatives and website
- Customers and orders from Tendim’s existing webshop
- Customers, quotes and orders from Tendim’s existing ERP (Sage100)
What was the result?
- More information and faster access for the sales team, making it easier to identify and reach out to qualitative leads and customers
- Tendim to quickly see how they’re doing and what needs to be improved, by having their results visualized in a central dashboard
what tendim says about us:
"Smooth HubSpot implementation
Tendim is a small company and we have chosen Elixir as our HubSpot partner based on their review and a recommendation from a supplier. The implementation was very smooth and they adapted the process to the size of our company. " - Karel Voet, Tendim
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