Customer Cases Hubspot Integrations

[Short story] Elixir x Tendim

Ruben Heyninck Sep 15, 2022 2:03:28 PM 1 min read

Tendim in short :

Industry: Healthcare

Type of project: HubSpot Sales & Marketing onboarding, Sage100 integration

Size of the organisation: 6-10

Head quarters: Kontich, Belgium

Website: www.tendim.be

ELixir x tendim

What were the issues faced by the customer, starting the project?

Customer data was spread over different systems, making it difficult to quickly find back important information
Generation and nurturing of high-quality leads had to be improved
Hard to measure results due to lack of data

How did we solve it?

Provide Tendim with great marketing software to manage different channels from one system
Provide the sales reps with a great CRM tool, also accessible from their mobile phone as they’re often on the road
Centralizing data from various sources into HubSpot:
- Interactions of the sales reps with their leads and customers
- Engagement of leads with online marketing initiatives and website
- Customers and orders from Tendim’s existing webshop
- Customers, quotes and orders from Tendim’s existing ERP (Sage100)

What was the result?

More information and faster access for the sales team, making it easier to identify and reach out to qualitative leads and customers
Tendim to quickly see how they’re doing and what needs to be improved, by having their results visualized in a central dashboard

what tendim says about us:

"Smooth HubSpot implementation

Tendim is a small company and we have chosen Elixir as our HubSpot partner based on their review and a recommendation from a supplier. The implementation was very smooth and they adapted the process to the size of our company. " - Karel Voet, Tendim