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HubSpot Shopify integration: does HubSpot integrate with Shopify?

This blog post covers the potential of HubSpot's integration with Shopify. We'll answer common questions, uncover the invaluable benefits, and explore the intricacies of this integration. By the end of this overview, you'll have a clear understanding of how HubSpot and Shopify come together to optimize customer data, personalize marketing, and streamline operations, propelling your e-commerce endeavors to new heights.

Table of contents

Does Hubspot integrate with the Shopify platform?

Why choose to integrate HubSpot with you Shopify Store

How does the integration between HubSpot & Shopify work? 

How to integrate HubSpot with Shopify:

Tips & Tricks for a successful integration

HubSpot-Shopify Integration costs

Does HubSpot Integrate with Shopify for E-commerce?

So, does HubSpot integrate with Shopify for e-commerce?

Yes, it's a game-changer!

This integration optimizes customer data management and streamlines marketing. However, standard integrations sync data one way—Shopify to HubSpot, not the other way around.

For some e-commerce setups, the standard integration works like a charm. But if you're dealing with more complex data like discount codes, refunds, and deferred payments, a custom solution is your answer.


Why choose to integrate your Shopify ecommerce store & HubSpot?

E-commerce thrives on data and personalization. The HubSpot-Shopify integration offers the ideal solution by seamlessly connecting your online store with your CRM & getting a comprehensive view of your customers. Here's why it matters:

      • Unified Data Management:

        Unify customer data for a comprehensive view of behavior and preferences. Giving you 360 view on your customer which leads to Increased Conversion & ROI on you Shopify Store

      • Personalized Customer Engagement:

        Using a CRM to keep track of all of the actions. Using HubSpot, you will have an historic of your contact and collect data to enable a better follow-up and personalization of the interactions. This ensures that your (potential) customer gets a personalized customer experience.

      • Efficient Marketing Automation:

        Automate precise marketing campaigns, from email sequences to abandoned cart recovery.




The integration between HubSpot and Shopify is a powerful combination that streamlines data exchange and processes between these two platforms.

Here's how it works in combination with the HubSpot CRM features:

  • Data Synchronization:

    The integration facilitates data synchronization between your Shopify e-commerce store and your HubSpot CRM. This means that customer information, order details, and product data are automatically shared and updated between the two systems. When a customer places an order on your Shopify store, their data is transferred to your HubSpot CRM in real-time.
  • Customer Tracking:

    Each customer's interactions and purchase history are tracked within your HubSpot CRM. This comprehensive view of the customer's journey helps you better understand their preferences and behavior, enabling you to create tailored marketing campaigns.

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  • Deal Creation:

    When a customer makes a purchase on your Shopify store, a corresponding deal is created in your HubSpot CRM. This deal represents the customer's order, making it easier for your sales and marketing teams to track and manage the sales pipeline.
  • Workflow Automation:

    HubSpot's powerful workflow automation tools can be applied to the integrated data. You can set up workflows to trigger specific actions based on customer behaviors. For instance, you can create workflows to send post-purchase thank you emails, automate follow-up emails for abandoned carts, or create tasks for your sales team to reach out to customers who haven't made a purchase in a while.
  • Personalization:

    With the combined data from Shopify and HubSpot, you can send highly personalized messages, offers, and recommendations to your customers. This personalization enhances the customer experience, leading to higher engagement and increased loyalty.


How to Integrate HubSpot and Shopify

Connect Your Shopify Store to HubSpot

Marketplace > Apps > search bar Shopify integration > Install > input Shopify URL > Connect to Shopify > Log Into Shopify 

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NOTES to make in regards to the integration

      • Customization Impact: Customizing the e-commerce pipeline in an integrated store resets it to the default stage. Any updates made can affect the e-commerce bridge, so it's crucial to plan and test any customizations thoroughly to avoid disruptions.
      • Data Sync Limitations: The integration has limitations, such as not transferring information about product variants and potentially failing to sync customer information like phone numbers and associating Shopify orders with existing accounts accurately. 
      • Cost Considerations: HubSpot charges users based on the number of contacts stored, and integrating with Shopify can significantly increase your contact count. This can result in higher charges on your HubSpot account, especially for larger businesses. Careful planning and management of contacts are necessary to control costs.


TIPS & tricks for a successful integration

      • Data Mapping and Consistency:

        Ensure that your data is accurately mapped between HubSpot and Shopify. Consistent naming conventions and data formats are crucial to prevent data errors and discrepancies.
      • Custom Workflows:

        Leverage HubSpot's workflow automation to create custom processes tailored to your e-commerce needs. For example, set up workflows for abandoned cart recovery, post-purchase follow-ups, and customer segmentation.
      Scherm­afbeelding 2023-10-13 om 17.26.09

      • Real-time Updates:

        Enable real-time data synchronization to ensure that customer information and orders are up-to-date across both platforms. This prevents outdated or duplicate data, providing a seamless customer experience.
      • Security Measures:

        Implement robust security measures to protect customer data during the integration. Ensure that data handling complies with relevant regulations, and regularly audit and update your security protocols.



Unlocking the potential of this integration is cost-effective and accessible. Here's a breakdown:

#HubSpot Account: You can get started with the integration using a free HubSpot account.

#Shopify Account: On the Shopify side, a basic Shopify account is all that's required to begin.

The HubSpot ecommerce integration is flexible, accommodating various needs. Depending on your specific requirements and the features you desire from HubSpot and Shopify, you have the freedom to customize your plan accordingly, whether you opt for the BasicProfessional, or Enterprise plan on HubSpot, and various Shopify plans that fit your business scale.

This optimization adds more clarity about the cost aspect of the integration, and it specifies the flexibility in choosing from different plans to suit your needs.


In essence, the integration between HubSpot and Shopify creates a symbiotic relationship where data seamlessly flows between the two systems. It empowers e-commerce businesses to efficiently manage customer interactions, automate marketing and sales processes, and deliver highly personalized experiences to customers, ultimately driving growth and success.



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